Our Quality Policy

To engage in the purchase and sale of the substances included in the stock exchange and the determination, registration and announcement of the prices formed in the stock exchange, to value the crops of our producers and members, to ensure the satisfaction of members and service recipients by meeting their expectations and needs within the framework of legal conditions, to continuously improve the effectiveness of the quality management system by complying with the requirements of the quality management system.

Our Financial Policy

Law No. 5174 and the accounts and records of the stock exchange within the framework of the Budget and Accounting Regulation prepared on the basis of this law by prioritizing the principle of transparency;

- Utilizing stock exchange resources in the most efficient way,
- Creating an accountable financing structure,
- To ensure financial growth by evaluating the Exchange's investments according to the conditions of the day,
- Analyze financial risks well, review them periodically and plan preventive actions,
- To develop its financial resources in line with a strategic plan and to plan the economic use of resources in a 3-year comparative manner with financial risk analysis data, 
- To prepare a performance-oriented budget.

Our Human Resources Policy

By aiming to employ trained personnel and properly plan our existing human resources, we strive to:

• Gather employee feedback through satisfaction surveys to shape the annual planning of the exchange,
• Provide a productive work environment to increase motivation,
• Assess employee performance and offer necessary training,
• Foster an open-minded approach towards innovation and continuous personal and professional development,
• Organize social and cultural activities to enhance employees' sense of belonging.

Our Press, Publication, and Communication Policy

In line with our exchange’s vision, mission, and goals, we aim to:

• Provide impartial, transparent, and clear information on topics of interest to our members,
• Publish periodic reports and bulletins to inform our members,
• Continuously monitor international, national, and local news related to the exchange,
• Constantly improve communication processes.

Our Information Security Policy

By keeping up with evolving technology, we are committed to:

• Investing in new, appropriate, secure, and environmentally friendly technologies and software to provide our members and stakeholders with fast, high-quality services that meet global standards,
• Closely monitoring economic and sectoral developments, particularly in agriculture and agricultural trade, and sharing all relevant, up-to-date, and reliable information,
• Using member information and services effectively while adhering to confidentiality and accessibility principles,
• Ensuring service continuity and securing data and information in compliance with current regulations.

Our Member Relations Policy

With a 100% member satisfaction-oriented approach, we aim to:

• Provide friendly service to ensure continuous member satisfaction and development,
• Conduct lobbying activities in areas where our members require support,
• Enhance our quality standards to deliver fast and high-quality services to our members,
• Identify member needs and expectations through surveys and organize relevant activities (trainings, seminars, fairs, etc.) for them and their employees,
• Handle member complaints, requests, and issues in a neutral, transparent, and confidential manner while adhering to laws and regulations and providing effective solutions.